Support plans that suit you
ValidSign offers the most flexible and secure solution in the market for digital legally valid signatures. All platform features are included in the price. No tricky integrations, just quick Plug & Play in your organization. Choose the support plan that fits your needs.
ValidSign support plans
Every plan includes access to the support center, knowledge base, and developer center. Choose the level that matches your organization.
Standard
Essential support for teams getting started with ValidSign.
- ValidSign support center incl. knowledge center and FAQ
- ValidSign developer center
- Submit support tickets
- Use API key
- ValidSign integration support
- Designated service manager
- Word Add-in / Google Docs
- Single Sign On (SSO)
- Sender email (DKIM/DMARC-SMTP)
- Annual training (web)
- Annual training (on-site)
Premier
Advanced support with integrations and a dedicated service manager.
- ValidSign support center incl. knowledge center and FAQ
- ValidSign developer center
- Submit support tickets
- Use API key
- ValidSign integration support
- Designated service manager
- OptionalWord Add-in / Google Docs
- OptionalSingle Sign On (SSO)
- OptionalSender email (DKIM/DMARC-SMTP)
- Annual training (web)
- Annual training (on-site)
Enterprise
From 50 users or 100,000 transactionsFull-service support for large organizations with on-site training.
- ValidSign support center incl. knowledge center and FAQ
- ValidSign developer center
- Submit support tickets
- Use API key
- ValidSign integration support
- Designated service manager
- Word Add-in / Google Docs
- Single Sign On (SSO)
- Sender email (DKIM/DMARC-SMTP)
- Annual training (web)
- Annual training (on-site)
* Support options are calculated on the ValidSign list price.
Already have a support plan?
Access the support center or get in touch with our team.
Frequently asked questions
ValidSign offers three support plans: Standard, Premier and Enterprise. Standard is essential support for teams getting started with ValidSign. Premier adds advanced support with integrations and a dedicated service manager. Enterprise is full-service support for large organizations with on-site training. Every plan includes access to the support center, knowledge base and developer center.
The ValidSign Enterprise support plan is meant for large organizations, from 50 users or 100,000 transactions. It offers full-service support with on-site training. Like every ValidSign support plan, it includes access to the support center, knowledge base and developer center. You can contact ValidSign sales to discuss which plan matches your organization.
Yes. All ValidSign platform features are included in the price, with no tricky integrations, just quick Plug & Play in your organization. On top of that you choose the support plan that fits your needs: Standard, Premier or Enterprise. Support options are calculated on the ValidSign list price.
Yes, in the higher plans. In the ValidSign Premier support plan, Single Sign On (SSO) is optional, and in the Enterprise plan it is included. The same applies to the Word Add-in / Google Docs and a sender email with DKIM/DMARC-SMTP. The Standard plan covers the support center, the developer center and submitting support tickets.