Yes We Can Clinics is a youth clinic for young people aged 13 to 23 with mental health problems, addictions and/or behavioural problems. The professionals working for YWCC help young people and their parents get their lives back on track.
Yes We Can Clinics has both a national and international clinic. The international healthcare clinic has been around for about two years now and started digital signing with ValidSign. Safety is of paramount importance at Yes We Can Clinics.
ValidSign provides this assurance: documents can be safely offered digitally for signature.
“For Yes We Can Clinics, there is the need for validsign to sign place and time independently”
Place and time independence
Digital document signing is a necessity for ywcc’s international clinic. These are young people from different countries and even continents. Brigitte de Jager, Senior Policy Advisor at Yes We Can Clinics, explains: “In the international clinic there is the need for the application of ValidSign, because then we can not ask if people “come” to sign. We have international patients from Africa, Europe, Asia and South America, you name it. The digital signing of documents is done in the intake phase, i.e. before the treatment plan/treatment agreement is drawn up. In addition, in the evaluation phase, for the signing of evaluation forms. It is no longer necessary to let all persons come together to sign.
“It is very important in healthcare that you agree very well on what is going to happen and for what purpose. You also need a lot of consent statements. Permission to share statements with another health care provider. This process is very important and privacy-sensitive in healthcare. The documents are signed by the practitioner and the patient and/or the parents. This too is of course a reason to opt for ValidSign. There are several parties that have to give approvals and they don’t have to be on the spot at one point,” says Brigitte. “This can then be signed neatly in succession via ValidSign.”
Safe
In addition to place and time independence, safety is an important factor for Yes We Can Clinics. “Our target group is very sensitive to privacy and that’s why they also choose a clinic that values privacy,” says Brigitte. This is about safety in the area where they reside, but also about the safety of patient information. “Patient information is hypersensitive information. The whole life story of patients is contained in those documents and, for example, which Medication they use. With ValidSign, the documents can not only be signed legally, but also securely.”
In addition, overview also plays an important role. “The moment we have sent the documents digitally, it is easy to refer to those digital documents. We also have an electronic patient file, preferably with as little scans of paper documents as possible.”
Local and international
The employees who work with ValidSign were immediately enthusiastic after the introduction. “We really saw the possibilities for other fronts within Yes We Can Clinics.
In addition to the international branch of the organization, the HR department and the secretariat of Yes We Can Clinics already works locally mainly with ValidSign to prepare the form flow. They format the documents and manage them. Brigitte: “That is also our bet, that practitioners have as little to do with paperwork as possible. That’s not their job. The secretariat prepares it and signs the practitioner. It is crucial in such a system that it does not have to think about it for someone who has to sign.”
About the future
The use of ValidSign pays off from day one. In addition, consideration is also given to possible next steps relating to an even more efficient way of working. “The best thing would be if the Electronic Patients Dossier (EPD) and ValidSign are linked together. We did talk about the fact that documents automatically enter the system, now it all has to be stored manually. And linking address information is also useful,” says Brigitte.
