Customer Support Professional

Customer Support Professional

Do you want to contribute to one of the fastest growing ICT startups in the Netherlands?

You want to satisfy every customer with the right help for his or her question. As a customer support professional, you like to do extra effort for that. At ValidSign you think along and see your good ideas become reality. Will you join us?

Finding the most diverse solutions to our customers’ support issues every day. Challenges that vary from use to technique. You find out the needs of the customer and with your service-oriented attitude you help him or her. Another satisfied customer. And that’s not all.

We can rely on you as soon as you as a customer support professional:

  • answer incoming e-mails and telephone calls.
  • record how you came to a working solution.
  • share your surprising ideas with which we can improve service processes.
  • advises our customers on new, innovative software solutions.
  • discovering new things every day.

You join the customer success team. They are known for their quality awareness and good cooperation. Asking for help when necessary and offering help when possible, that’s in our DNA. We know few pre-defined paths, which gives you a lot of room to choose your own path.
Our colleagues offer support in setting up, adjusting and applying the software. They always go the extra mile for the customer. Customer support professionals, consultants and project managers together provide the best support to our customers.
The support department works quickly and decisively and focuses on customer service.

At ValidSign we work hard. And there is something to that. The balance between effort and relaxation is very important to us. Clear your head for a moment and then throw yourself back into your daily tasks with new energy. In addition, you will be given the space to realize your ambitions as a springboard for a further career within customer success, sales or consultancy. And of course that’s not all.

As a customer support professional you can also count on:

  • best training and coaching to develop on a personal and professional level
  • a monthly salary in line with your knowledge and experience

If something feels right, delay is unnecessary. So let us know why you are the right customer support professional. How do you satisfy every customer with the right help for his or her question?

Apply now and call +3185 303 3676 or mail to
Do you have any questions about the position first? Erik is happy to answer them.

We are a leader in the international eSignature software market. Started in 2016 and already we support more than 1200 organizations and that number is growing every day. What characterizes us? We combine the energy of a startup with the benefits of a multinational.

As an employer, we take our social responsibility. Because we find that important and sincerely believe in it. We think green in everything we do. For example, by reducing paper consumption and traveling by plane and car as little as possible. We also support employees who want to contribute to the (local) community.

Employment type: Full-time, Part-time, Fixed-term, Open-ended

*When you apply you agree that we process and store your data.

PHP Developer

PHP Developer

Are you a PHP developer with a great sense of responsibility, who enjoys dynamics and is passionate about tangible results? Then we are looking for you!
In our organization you will quickly make a direct contribution to product development and improvement of the customer experience of our platform. In close collaboration with partners, ValidSign develops new products and integrations based on Rest Architecture, in which you will play a major role.

You recognize yourself in the following points:

  • You have PHP knowledge at medior / senior level.
  • You know the Laravel framework from A to Z (and from bottom to top).
  • You have experience with setting up RESTful APIs.
  • You develop object oriented and use code standards.
  • You know how to set up an environment in a safe and efficient manner performance-wise.
  • You have affinity with both the front-end and the back-end, with front-end being an advantage.
  • You have a passion and drive to deliver beautiful and good work and you take responsibility when deadlines have to be met.


We offer:

  • Working in a creative and dynamic team.
  • A 32-hour to full-time job in a paperless office located in Eefde just next to Deventer.
  • Excellent primary and secondary employment conditions.
  • Plenty of development opportunities with plenty of room for personal input.


Got excited? Please contact us directly by telephone on +31853 033 676 or send an e-mail to
We can’t wait!

*When you apply you agree that we process and store your personal data.

Handy Reference Cards

Handy Reference Cards

To make it even easier for our users, we want to make the steps of signing and sending documents as visual as possible. To achieve this we have made handy Reference Cards with simple steps to quickly reach your goal. If you still have any questions, our support team is of course always there for you.

Would you also like to use our Reference Cards to make signing easier for your customers? Please send an email to